Telarcove

Telarcove Outlet Agent Contract

  1. Purpose of Agreement
  2. This contract outlines the terms and conditions under which the Agent will represent TELARCOVE and perform duties to promote, sign up, and onboard customers while adhering to the company's core values, mission, and vision.

  3. Role and Responsibilities
  4. The Agent agrees to act as an Outlet Agent for Telarcove and perform the following duties:

    2.1 Utilize their stationed business premises, such as a shop, mall, grocery store, or any similar facility, to facilitate the following services:
    • Signing up hotels, event venues, and restaurants for Telarcove’s platform.
    • Assisting customers in booking services, including hotel accommodations, event venues, and restaurant reservations.
    2.2 Professionally represent Telarcove by maintaining a high standard of conduct and customer service.
    2.3 Utilize a Point-of-Sale (POS) machine for transactions related to bookings and sign- ups.
    2.4 Report daily activities, including bookings and sign-ups, to the assigned Head of Operations.
  5. Compensation
  6. 3.1 The Agent shall be entitled to a commission for every completed transaction as follows:
    • Hotel, Event Venue, and Eatery Sign-Ups: ₦2,000 per sign-up.
    • Bookings Facilitated by the Outlet Agent: ₦2,000 per transaction.
    3.2 Commissions shall be paid on a [weekly] basis, subject to the submission of accurate reports and verification of transactions by Telarcove.
  7. Reporting and Communication
  8. 4.1 The Agent will report directly to the Head of Operations assigned by Telarcove.
    4.2 Daily reports must include:
    • Number of sign-ups and bookings completed.
    • Any issues encountered during the day.
    • Suggestions for improving services or addressing customer concerns.
  9. Professional Standards
  10. 5.1 The Agent shall adhere to Telarcove’s Code of Conduct and maintain professionalism at all times.
    5.2 The Agent shall not engage in any activity that could harm Telarcove’s reputation or violate its policies.
  11. Term and Termination
  12. 6.1 This Contract shall remain in effect until terminated by either party in writing, with a minimum notice period of 30 days.
    6.2 Telarcove reserves the right to terminate this Contract immediately in the event of:
    • Breach of Contract terms by the Agent.
    • Fraudulent activities or misconduct.
    • Failure to meet performance expectations over a sustained period.
    6.3 Upon termination, the Agent shall return all Telarcove property, including branded materials, and settle any outstanding accounts.
  13. Confidentiality and Non-Disclosure
  14. 7.1 During and after the term of this contract, the Agent agrees to maintain the confidentiality of all proprietary information, trade secrets, customer data, and business strategies of TELARCOVE. The Agent must not disclose, distribute, or otherwise use such information for any purpose other than the fulfillment of duties under this agreement.
    This obligation shall survive the termination of this Contract.
  15. Non-Compete Agreement
  16. The Agent agrees that during their engagement with TELARCOVE and for a period of 5 years after the termination of this agreement, they will not directly or indirectly compete with TELARCOVE by engaging in any business that offers similar services within the Nigerian hospitality industry or any market where TELARCOVE operates. This includes, but is not limited to client poaching, representing or working for competing event planning, hotel booking, or restaurant services platforms.

  17. Breach of Agreement
  18. Any violation of the terms stated in this contract, particularly concerning professional conduct, non-compete, and non-disclosure obligations, will result in immediate termination of the agreement and may lead to legal action.

  19. Governing Law
  20. This Contract shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

  21. Entire Agreement
  22. This Contract constitutes the entire agreement between the parties and supersedes all prior agreements, representations, or understandings whether oral or written.

  23. Amendments
  24. Any amendments to this Contract must be made in writing and signed by both parties.

  25. Acknowledgment
  26. The Agent acknowledges that they have read and fully understand this contract and agree to abide by the terms and conditions set forth.